Accessibility

Accessibility statement for Cambridge University Press & Assessment

This statement was last updated 28 November 2022 

 

Cambridge University Press & Assessment is committed to providing all our users with a fully accessible experience for research, teaching and learning across all our products, platforms and websites. Accessibility of our platforms and content is an ongoing effort and we’re committed to working with the wider accessibility community to ensure we continue to meet our customers’ needs. 

To guide us in our efforts we use the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone. The guidelines have three levels of accessibility (A, AA and AAA). Our target of compliance is level AA. 

Our products, platforms and websites 

Each Cambridge University Press & Assessment product, platform and website may vary, but our teams are working to enhance accessibility throughout. For more detailed information about the accessibility of specific products, please refer to the documentation linked from our Accessibility Directory below. 

Reading Experience

We aim to provide a fully accessible experience to anyone interacting with our content. We are working towards a shared goal for our content published across all our platforms. Some of our platforms are currently more accessible than others however, our expectation is that should be able to: 

  • Change colours, contrast levels and fonts by adjusting browser settings. Different browsers include these options under different menus – they can usually be found under Tools, Settings, Options, Content or Reading View depending on the browser. There are also browser extensions specifically dedicated to changing colours and contrast options, e.g. Change Colors for Google Chrome and Color Changer for Mozilla Firefox

  • Zoom in up to 400% without the text spilling off the screen for most of the website. The website should work well in both portrait and landscape modes

  • View all content with sufficient colour contrast (the minimum ratio we aim for is 4.5:1)

  • Navigate all of the website using just a keyboard. All page elements have a visible focus state indicator

  • Navigate the page in logical reading order with the ability to skip to headings, regions and hyperlinks. There are also multiple ways to navigate the entire site including navigation menus and crumb trails

  • Listen to all of the website using a screen reader (e.g. the most recent versions of JAWS, NVDA and VoiceOver), including image descriptions for images that convey meaning, form elements and links with a descriptive label

  • Understand the meaning of images and icons described by meaningful alternative text which explains its purpose within the context of the content. Some content may not have text alternatives available for figures and other graphics. If you encounter an image that does not have a text alternative, and you need one, you can request alternative text for specific images by contacting us via the details below. Images that are decorative or incidental are given a 'null' alt attribute so they are properly ignored by screen readers

  • Understand the function of all form elements. All form fields have descriptive labels which explain their meaning and any that are mandatory to complete the form. If a particular form field has additional instruction then this is clearly provided and available to users of assistive technologies. In addition, buttons on forms have a descriptive value which explain their function before a form is submitted

  • Easily identify and understand links. Links are styled differently to standard text used on the site: they are underlined and represented in a different colour to the surrounding text. Links have also been created in a way that allows them to be meaningful to all users even when taken out of context

  • Use text to speech tools to read out website content in both PDF and HTML format (e.g. ClaroRead for Chrome browser). Text to speech tools are built into some browsers (e.g. Microsoft Edge) and are available as a plug-in for many others. Your phone, tablet or laptop accessibility settings are also likely to provide text to speech functionality

  • Skip directly to main content and other important pages

  • Turn on captions for pre-recorded media content.

If you have a disability then AbilityNet's My Computer My Way website has advice on individual adjustments you can make to your device to make it easier to use.

Available formats 

Cambridge University Press & Assessment provide a range of different formats including PDF, HTML and EPUB across our platforms. The majority of new titles, and many older titles, are available either for individual buyers or on platforms suitable for institutions. Varying levels of accessibility are available depending on the age of the product.  

For optimal reading experience we recommend accessing content in HTML or EPUB format where available. These formats help to ensure text reflows correctly, images include alternative descriptions and that tables are appropriately formatted. 

Where a work is unavailable in a suitable format (for example as an EPUB or fully typeset PDF), we recommend that disability officers first try obtaining the title through our partner, RNIB Bookshare. The request process is automated and content is provided for download immediately. There are no additional licence terms or restrictions on use once a file has been approved by RNIB Bookshare under their membership terms. No personal details about specific medical history are required as part of the licensing terms for our content through these providers. 

We also welcome  direct enquiries from both individuals and institutions to provide content in an accessible format – please complete our accessible format request form. We aim to respond to requests within five working days. Information on licenses, rights and permissions can be found on our Rights and Permissions pages

We are delighted to offer Digital Rights Management (DRM)-free content through a range of our platforms, such as Cambridge Core, and you can explore the individual product accessibility statements for more detail via the Accessibility Directory below. DRM restrictions are added by third party vendors who host our published content, but DRM-free files are provided to a range of content providers such as RNIB Bookshare

We aim to provide well-structured pages throughout our products so that users can effectively navigate the content. Our platform and product statements provide relevant information about the different content types (such as HTML, EPUB, and PDF) that we make available through our platforms. 

What we’re doing to improve accessibility 

As an organisation Cambridge University Press & Assessment engage with the accessibility community by participating in the following initiatives: 

  • RNIB Bookshare (formerly Load2Learn) by donating digital files to the collection which ensures that accessible content reaches print disabled learners as fast as possible. 

  • The ASPIRE project which aims to standardise accessibility statements so that readers know the benefits they can exploit or the barriers they need to work around when accessing texts in digital format. Cambridge Core won a gold ASPIRE badge in January 2020. You can read more about our involvement with ASPIRE here

  • Publishing Accessibility Action Group charterPublishers Association Accessibility Action Group brings publishers together with advocacy organisations who are committed to supporting the development and distribution of accessible publications. The group discusses developments in legislation, policy and technology and how this impacts accessible publishing. The group also organises an annual event and develops guidance and best practice for publishers on relevant matters. 

  • We are a signing member of the Publishing Accessibility Action Group's charter for accessible publishing, which aims to ensure content is accessible to all and to aid others in this endeavour.

 

In addition to the above initiatives our ongoing efforts include: 

  • Consulting with specialist accessibility agencies such as The Digital Accessibility Centre, All Able, Siteimprove and AbilityNet, encouraging 3rd party audits when possible 

  • Supporting accessibility training and certifications for our employees through our Digital Accessibility Champions staff network. 

  • Embedding accessibility in our development process. Our acceptance of new features and functionality requires compliance with WCAG 2.1 AA.   

Feedback and contact information 

If you have difficulty using any of our products, please refer to the accessibility contact information on the specific platform or website which you can find in our Accessibility Directory below. 

If for any reason you are unable to locate the relevant contact details or you have any other accessibility related feedback for us, please reach out to us in any of the following ways: 

We aim to respond to any requests or queries within five working days.

Accessibility statement for cambridge.org 

This accessibility statement applies to the cambridge.org website. 

We are continually working to make cambridge.org as accessible and usable as possible. To help us make it a positive place for everyone, we've been using the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone. The guidelines have three levels of accessibility (A, AA and AAA). The target for cambridge.org is level AA. 

If you experience issues with the site , please contact [email protected] and we will get back to you within 2 days. 

Reading experience

Please see the Reading Experience section about expected functionality above. 

Browser and mobile device support 

  • Browser support: This website has been tested across different platforms and browsers. It is optimised for modern browsers including Microsoft Internet Explorer 11, Microsoft Edge, Mozilla Firefox, Apple Safari and Google Chrome. Older browsers may offer limited functionality. 
  • Mobile device support: This website is responsive: it reorganises itself to the screen size and orientation of the device being used to view it. We test the experience on the most popular devices.   

Screen reader compatibility

The cambridge.org website has been optimised for the following screen reader and browser combinations: 

Desktop screen readers 

  • VoiceOver with Safari (macOS) 

  • NVDA with Firefox 

  • JAWS with Chrome 

  • Narrator with Edge 

Mobile screen readers 

  • VoiceOver with Safari (iOS) 

  • TalkBack with Chrome (Android) 

 

Accessibility Directory  

This directory was last updated 28 November 2022 

 

This directory contains links to accessibility documentation for our products, platforms and websites. For each entry you will find a link to a specific accessibility statement detailing how the product conforms to our target standards. Each statement will contain contact information should you need any further support or wish to send any feedback. 

Accessibility is an ongoing effort at Cambridge University Press & Assessment. As such, some of our products don’t yet have their own accessibility statements. Those products have a ‘Coming soon’ label instead of a link. The directory will be updated as soon as they become available. 

 

Product name 

Accessibility statement 

Academic  

Coming soon 

Assessment Specialist support site  

Coming soon 

Bibles 

Coming soon 

Cambridge Advance Online 

https://advanceonline.cam.ac.uk/accessibility 

Cambridge Assessment Admissions Testing  

Coming soon 

Cambridge Assessment International Education 

https://www.cambridgeinternational.org/privacy-and-legal/accessibility-and-standards/ 

Cambridge Assessment Network 

Coming soon 

Cambridge Core 

https://www.cambridge.org/core/accessibility 

Cambridge Dictionary  

Coming soon 

Cambridge Edition of the works of Ben Jonson Online 

Coming soon 

 

Cambridge English Language Assessment 

Coming soon 

Cambridge English Language Learning 

Coming soon 

Cambridge International Direct  

Coming soon 

Cambridge Lower Secondary support site  

Coming soon 

Cambridge Mathematics Project 

Coming soon 

Cambridge Partnership for Education 

Coming soon 

Cambridge Primary support site  

Coming soon 

CambridgeOne 

Coming soon 

Cambridge Online Education 

Coming soon 

Cambridge Open Engage 

https://www.cambridge.org/engage/coe/accessibility-information 

Centre For Evaulation & Monitoring 

Coming soon 

CogBooks 

https://www.cogbooks.com/wp-content/uploads/2020/07/Accessibility_Statement.pdf 

Educational Research & Assessment Training / Assessment Network and Research 

Coming soon 

Educational Resources for Schools 

Coming soon 

Higher Education from Cambrdge University Press 

https://www.cambridge.org/highereducation/services/accessibility 

Multimedia Fluid Mechanics Online 

https://www.cambridge.org/core/homsy/accessibility 

OCR 

https://ocr.org.uk/about/our-policies/website-policies/accessibility/ 

Online Learning – professional development  

Coming soon 

Online Learning – student support  

Coming soon 

Orlando 

https://orlando.cambridge.org/index.php/accessibility 

School Support Hub  

Coming soon 

Submit for Assessment 

Coming soon